Job Description
Role: Dynamics 365 Developer (Need state exp must)
Location: Richmond, VA
Responsibilities:
·
Expertise in Dynamics 365 Customer Engagement – Dynamics
365 Customer Service module.
·
Demonstrated experience in Microsoft Dynamics
365 customization, configuration, development, deployment, and usage.
·
Aid in the requirements gathering, fit-gap
analysis, design, configuration, implementation, testing, and support of
Microsoft Power Platform solutions.
·
Design, develop new web components using .NET,
SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate,
Dataverse) and C#.
·
Strong experience with troubleshooting and
remediation of technical issues Dynamics 365 issues; document solutions, and
work with system administrators and other IT resources to implement fixes.
·
Strong knowledge of Microsoft's licensing model
for Dynamics 365 and Power Platform.
·
Adhere to best practices when implementing
business solutions and define/refine a governance approach for the platform's
·
Develop and disseminate documentation
(requirements, recommendations, technical analysis, etc.) on platform usage.
·
Prepare mockups/prototypes based on requirements
and use knowledge of Power Platform features/tools to offer solutions that meet
business needs.
·
Function as a liaison between IT and the
business units; serve as a point of contact for issue logging, tracking, and
resolution.
·
Assist customers in discerning between Dynamics
365/PowerApps/Power Automate and other technology offerings when gathering
requirements; identify efficient solutions and recommend alternatives to meet
business needs.
·
Contribute to improving our processes and
policies within the Business Enablement Services program.
·
Preferred Experience with Devops in Power
Platform (Power Pipelines/ALM Accelerator)
·
Other duties as assigned.
Professional Experience:
·
Strong organizational and interpersonal skills.
·
Logical, clear and concise written and verbal
communication skills.
·
Ability to work seamlessly within a team as well
as manage individual tasks.
·
Ability to react quickly to a fast paced,
rapidly changing environment.
·
Rely on experience and judgment to plan and
accomplish goals.
·
Independently perform a variety of complicated
tasks.
·
Work with a team of Developers and System
Engineers.
·
Communicate clearly and effectively, both
speaking and in writing.
·
Review & refine existing processes to better
align with agency/group priorities.
·
Review the existing procedures and propose,
execute, and/or direct necessary changes.
·
Participate in on-call duties as necessary.
·
Be able to work–from-home and still provide
expected level of support.
Required/Desired Skills
Skill Required/Desired Amount of Experience
| Experience as a D365 Technical Lead | Required | 5.0 | Years |
| Experience with creating and managing of solution using Dynamics 365 Customer Service. | Required | 8.0 | Years |
| Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365 | Required | 8.0 | Years |
| Custom development experience using .Net, JavaScript and C# | Required | 5.0 | Years |
| Experience with Power Platform and Dataverse | Required | 3.0 | Years |
| Experience with using standard & premium connectors with PowerApps and Power Automate | Required | 3.0 | Years |
| Experience with DevOps in Power Platform/D365 Environments | Desired | 2.0 | Years |
| Experience with Data Integrations and Migrations using ADF & SSIS Packages | Desired | 5.0 | Years |
Job Tags
Work from home,